Introduction
This Privacy Policy is maintained by Everhaus Cleaning to explain how we collect, use, store, and protect your information when you visit our website or request a cleaning estimate. We value your trust and are committed to handling your personal information responsibly and transparently.
By using our website or submitting your information through our quote form, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your personal information.
Information We Collect
We collect the personal information you choose to provide when you:
- Request a free estimate through our online form
- Call, text, or email us
- Interact with our website or marketing
This may include your name, email address, phone number, service address, and details about your home or cleaning needs.
We also collect limited technical information automatically, such as your browser type, device information, and pages visited, to help us understand how visitors use our site and improve your experience.
How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and provide cleaning services
- Communicate with you about appointments, quotes, and follow-ups
- Improve our website, services, and customer experience
- Measure the performance of our marketing and advertising
- Comply with legal obligations and protect our business
We do not sell your personal information to third parties.
Data Retention & Deletion
We keep customer and lead information only as long as necessary to provide our services, communicate with you, and comply with legal requirements.
If you would like your personal information removed, simply contact us at hello@everhauscleaning.com, and we will process your request as quickly as possible unless we are required by law to retain certain records.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of certain data sharing or targeted advertising
To exercise any of these rights, contact us at hello@everhauscleaning.com. We will respond to your request within a reasonable timeframe.
Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to us:
- Email: hello@everhauscleaning.com
- Phone: (941) 957-9051