You are inviting a stranger into your home. That deserves a few questions before you hand over a key or garage code. Here are the ten we recommend asking any cleaning company you are considering.
- What is your satisfaction guarantee? A serious company will re-clean any missed spots for free.
- How do you train and supervise your cleaners? Clear training and quality checks mean consistent results.
- Will I have the same cleaner or team each visit? Consistency matters, especially for recurring service.
- What is included in a standard clean? Ask for a written checklist.
- What is not included, and what costs extra? Inside oven, inside fridge and windows are common add ons.
- Do you bring supplies and equipment? A pro should bring everything.
- What products do you use? Are they safe for pets and kids?
- How do you handle cancellations or rescheduling?
- Can I see recent reviews from local customers? Bonus points for Google reviews with real names.
- How long have you been serving this area? Local experience means they understand the area and respond quickly.
At Everhaus we are happy to answer all ten in a single phone call. If a company hesitates on any of these, keep looking.
